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The Psychology of Pricing: Why Customers Say “Yes” (or Walk Away)
Pricing isn’t just math. It’s psychology. You can crunch all the cost-plus equations and competitor benchmarks you want, but if your...
Tara Bowdel
5 min read


Offline Tactics for Online Businesses
You’ve got the online hustle down: social media, email lists, a shiny website, a checkout flow that sings. But here’s the truth that most...
Tara Bowdel
4 min read


What Your Customers Secretly Hate About Your Business
Customer experience (CX) is one of the most powerful competitive advantages a small business can cultivate—but it’s also one of the...
Tara Bowdel
3 min read


Common Customer Service Mistakes That Are Costing You Repeat Business (and How to Fix Them Before They Sink You)
You can have the best products in the game, the slickest branding, and marketing that reels in new customers like clockwork—but if your...
Tara Bowdel
4 min read


Stop Throwing Discounts at the Wall: Why Your Promotions Fail (And How to Fix Them Before They Burn You Out)
Promotions are supposed to drive traffic, boost sales, and get your name out there. But let’s be real — for most small business owners,...
Tara Bowdel
4 min read


You Killed It at the Pop-Up — Now What? How to Turn Temporary Wins Into a Sustainable Business
So you had a killer pop-up. You sold out inventory, collected a ton of email addresses, had influencers tagging your setup, and maybe...
Tara Bowdel
4 min read


What Makes a Customer Come Back? Secrets of Building Repeat Business Through Brand Loyalty
Getting a customer to buy once is easy. Getting them to come back again—and again, and again—is where the real money is made. If you’re...
Tara Bowdel
4 min read


Managing Your Inventory for Omni-Channel Business: Why “Winging It” Is Wrecking Your Margins
Inventory. The word alone is enough to make some small business owners sweat. It’s not sexy, it’s not flashy, but it’s critical...
Tara Bowdel
4 min read
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